Refund policy

Effective 2026-09-30

Draft, pending review. These terms may change before launch; purchases made now are covered by the version in force on the day you buy.

Beautiful UI sells source code, and code can't be returned once it's downloaded. So sales are final, and we make it easy to be sure first: the free items, every live demo and the full docs are open before you buy.

If something doesn't work

If a Pro Item doesn't work as described, email support@beautiful-ui.dev with what you tried and what happened. We fix it, or show you how to get it working. If we can't fix it within 14 days of your report, we refund you in full.

Billing mistakes

If you are charged twice, charged the wrong amount, or charged by mistake, we refund in full, whenever you notice.

What isn't refunded

• Changing your mind, or no longer needing the Items, after buying.
• Problems in your own code or your changes to the Items (we are still happy to help).
• Unused time on a yearly plan after you cancel. Cancelling stops the next renewal; access runs to the end of the paid period.

How refunds are paid

• Purchases are sold through Dodo Payments, our Merchant of Record, which issues the refund to the original payment method. It usually appears within 5 to 10 business days.
• A refund ends your license and the registry access that comes with it, and cancels any renewal. Remove the refunded Pro Items from work you haven't shipped yet; end products you already shipped in good faith can stay as they are.

EU and UK customers

Access starts as soon as you buy, and by buying you agree to that and to giving up the 14-day right to withdraw from a digital purchase once access has started. Your rights for faulty digital content are unaffected, as are any other rights the law where you live gives you.

Before you contact your bank

Please email us first. We answer quickly, and a card dispute ends your access right away and costs a fee either way.